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Macdonald Burlington Hotel Birmingham, Birmingham

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From67US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

126 New Street, Birmingham, United Kingdom, B2 4JQ

The Macdonald Burlington Hotel is situated in the heart of Birmingham, surrounded by the stunning architecture of New Street. This historic Victorian building offers a four-star luxury experience, just steps away from Grand Central and Birmingham New Street train station. Unique for its proximity to both cultural attractions and entertainment venues, it provides an ideal base for exploring the vibrant city. The hotel combines traditional elegance with modern comfort, making it a prominent choice for both leisure and business travelers.

Location

Conveniently located, the hotel is within walking distance of Birmingham New Street Station and the Bullring Shopping Centre. The surrounding area boasts a rich selection of cultural, recreational, and historical attractions. Notable nearby landmarks include Birmingham Cathedral and Centenary Square. Guests can access parking at the Grand Central car park, located just a minute's walk away, ensuring hassle-free travel.

Rooms

The hotel features 112 well-appointed rooms, each designed for comfort and convenience. Each room includes air conditioning, a flat-screen digital television, and upscale bedding to ensure a restful stay. Guests will also find luxury ELEMIS toiletries, enhancing their experience. The accommodation options range from standard rooms to deluxe suites, providing flexibility for various types of travelers.

Eat & Drink

Berlioz Restaurant provides a contemporary dining experience with a menu featuring locally-sourced ingredients. The restaurant offers a diverse selection of classic dishes reimagined with a modern twist in a relaxed atmosphere. For a lighter option, Berlioz Bar serves expertly crafted cocktails and a selection of wines, perfect for pre-dinner drinks. Additional dining experiences include afternoon tea and a children's menu.

Leisure & Business

The hotel offers extensive leisure and business facilities, including a variety of flexible meeting rooms capable of accommodating up to 500 guests. Business amenities ensure that various corporate needs are met, from conferences to intimate meetings. Guests can also enjoy the Burlington Lounge, which serves as a comfortable space to relax or conduct informal discussions. All function rooms are equipped with modern technology and high-quality amenities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
12 m² 
Bed options:
1 Double bed
Shower
Bathtub
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Standard Twin Room
Max:
2 persons
22 m² 
Bed options:
2 Single beds
Shower
Bathtub
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Deluxe Suite
Max:
2 persons
27 m² 
Bed options:
1 Double bed
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Birmingham2000 ft
Airports
Birmingham (BHX) 11.2 mi
East Midlands (EMA) 41.1 mi
Train
Birmingham New Street700 ft
Birmingham Snow Hill1700 ft
Bus
Bus stop2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
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Location

126 New Street, Birmingham, United Kingdom, B2 4JQ
Map view
street view
126 New Street, Birmingham, United Kingdom, B2 4JQ
Nearby
Mall
Bullring Shopping Center
1400 ft
Gallery
Gas Hall Exhibition Gallery
1800 ft
Art object
Statue of Horatio Nelson
1200 ft
Church
Saint Martin in the Bull Ring
1700 ft
5 St. Philips Place
Burnaby Memorial
800 ft
New St.
Rotunda
800 ft
9 Margaret Street
Birmingham and Midland Institute
1900 ft
Square
Chamberlain Square
1400 ft
Colmore Row
Colmore Gate
1500 ft
Mall
The Mailbox
1900 ft
Square
Victoria Square
1000 ft
Restaurants
Bacchus Bar
100 ft
Burlington Arcade New Street
Macdonald Burlington Hotel
400 ft
6 Burlington Arcade 126 New Street Burlington Arcade
Kitty Cafe Birmingham
800 ft
Unit 12 Grand Central Stephenson Place
Giraffe
1300 ft
Dining Terrace Grand Central
Caffe Concerto
1000 ft
Grand Central Station 1st Floor
Comptoir Libanais Birmingham
900 ft
Unit 29 Grand Central Stephenson Place Unit 29 Grand Central
Bodega Bar & Cantina
600 ft
12 Bennett's Hill

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Central location
Warm greeting from front desk
Shabby rooms
Dining service could be improved
7.0/10
Very good
Rooms
6.2
Location
8.7
Service
7.8
Dining
5.8
Guest reviews
7.0/10
based on 10 review
7.8
7.8/10based on 5583 review
Michael
United States of America, April  2024
6.8/10

The hotel has its highs and lows. The location is excellent, right by New Street Station and perfect for those wanting to explore Birmingham city center. However, the rooms were not up to standard due to the noisy air con unit, making it difficult to sleep at night.

Rooms
5.0
The rooms were not up to standard; the air con unit had a weird cracking noise that disrupted our sleep throughout the night.
Service
9.0
The service, from early check-in to thoughtful touches for my daughter's birthday, was top-notch. Sylvia and Marney were exceptional.
Location
10.0
The hotel's location is unbeatable, right across from New Street Station, making it easy to access transportation and explore the city.
Dining
5.0
The dining experience was a bit of a letdown; the breakfast options were not impressive, with small sausages being a disappointment.
Facilities
6.0
Joe
United States of America, March  2024
6.8/10

I had a bit of a mixed experience at this hotel. While the location was fantastic, right in the heart of Birmingham city centre and close to the train station, the rooms had a few issues like noise from the street, dusty environment, and non-functional fridge. The service was generally good, but there were some lapses in bar service. The dining was satisfactory, but I wished for more variety at breakfast. Overall, it's a place with character but needs some improvements.

Rooms
5.0
The rooms, despite having nice thick curtains that block out the sun and an old-style charm, had some drawbacks like noise from the street, dustiness, and non-working fridge.
Service
7.0
The staff were helpful and customer-focused, although there were some issues with the bar service. They did promptly attend to my request for a room change.
Location
9.0
The location is the highlight, being right over the road from the station and central to the city. Perfect for exploring the heart of Birmingham.
Dining
7.0
The dining experience was decent, but more variety at breakfast would have been appreciated.
Facilities
6.0
The facilities are adequate, but improvements could be made in maintaining the room amenities.
John
United Kingdom, March  2024
6.8/10

The hotel is conveniently located right next to the train station in the city center, which is perfect for exploring Birmingham, but the breakfast experience was quite odd. The rooms were a bit worn, facing challenges with heating, and the TV layout was not ideal.

Rooms
6.0
Rooms were a bit worn and faced heating issues, but they were comfortable overall.
Service
8.0
The staff was really friendly and ready to assist, which made the stay pleasant.
Location
9.0
The hotel's location near the train station and city center was convenient for exploring Birmingham.
Dining
5.0
The dining experience was overpriced and disappointing, especially for basic breakfast options.
Facilities
7.0
Clifford
United States of America, February  2024
7.0/10

My stay at the hotel was a mix of positives and negatives. The rooms were large and comfortable, equipped with everything I needed, but the noise was quite bothersome. The service was a bit inconsistent, with some staff being extremely friendly while others were hard to reach. The location was excellent for travel, right opposite Birmingham New Street station, but some extra charges for dining were unexpected. The dining experience was good overall, with fresh food options, but service was a bit slow. The facilities were adequate, but there were some issues with the rooms smelling damp and outdated.

Rooms
7.0
The room was lovely, very comfortable, and well-equipped with all the essentials. However, it was noisy and had an old-fashioned smell. The cleanliness of the bed and sheets was satisfactory, but the curtains were dingy.
Service
6.0
The service had its ups and downs. Some staff were extremely friendly, but it was hard to get hold of others. There were also issues with being refused a soft drink and receiving an early wake-up call.
Location
8.0
The location was excellent for travel, just opposite Birmingham New Street station, making it convenient for exploring the city center. However, some additional charges were unexpected.
Dining
7.0
The dining experience was good overall, with a variety of fresh food options, but service was slow and limited on colder choices from the set menu.
Facilities
7.0
The facilities were decent, with standard amenities available. However, there were some issues with the rooms smelling damp and outdated.
Kyle
United States of America, January  2024
7.2/10

The hotel was surprisingly spacious and exceptionally clean, providing a warm and comfortable stay. However, the experience was slightly marred by the dusty and malfunctioning fridge and the constant squeak of the bathroom fan.

Rooms
7.0
The rooms were much bigger than expected and of a good standard, but the fridge didn't work and was unbelievably dusty. The bathroom fan had an annoying constant squeak.
Service
8.0
The service was excellent, with no complaints about this beautiful place. The staff were great, happy, and attentive, providing a well-appointed room. However, there were issues that required reaching out to the local authority and the police.
Location
9.0
The hotel's location proved to be ideal for our Annual General Meeting, being near New Street station with easy access across the road in less than a minute. It is central to shops and the main station, perfect for the city center.
Dining
5.0
The dining experience was not up to expectations, as the service was slow and the staff, though friendly, seemed untrained and poorly led. Orders sometimes arrived incomplete, and some items required multiple requests while the quality of some dishes was subpar.
Facilities
7.0
The facilities offered were standard and functional.
Albert
United Kingdom, November  2023
8.2/10

My stay at the hotel was pretty good overall. The rooms were clean and spacious, though the air conditioning and television gave me no trouble this time. The service was friendly and welcoming, making me feel at home. The location was fantastic, right in the heart of the city near the train station. The dining experience was nice, but I wished for more variety. The facilities were satisfactory, contributing to a comfortable stay.

Rooms
8.0
The room on the third floor was spacious and clean with working air conditioning and television.
Service
9.0
The staff was friendly, knowledgeable, and helpful throughout my stay.
Location
9.0
The hotel's location was great, just a minute away from the shopping center and near the train station, providing easy access to everything.
Dining
7.0
The dining experience was nice, but I found the options to be somewhat limited.
Facilities
8.0
The hotel's facilities were sufficient for a comfortable stay.
Reginald
United Kingdom, August  2023
7.2/10

I loved the hotel's central location near Birmingham New Street station, making it convenient for exploring the city. The rooms were spacious and comfy, but the noise from the busy tram station outside was a downside. The service was excellent, with friendly and accommodating staff. The dining experience left much to be desired in terms of portion sizes and warmth of the food. Overall, the hotel offered a great value for the price paid.

Rooms
7.0
The room was spacious and cozy, though the noise from the nearby tram station was noticeable.
Service
9.0
The staff were top-notch, very welcoming, and helpful throughout my stay.
Location
8.0
The hotel's location opposite Birmingham New Street station was perfect for exploring the city, despite some noise from the station. Close to shopping and dining options.
Dining
5.0
The dining experience was a letdown, with small portions and high prices overshadowing the positives. Kimberly's outstanding service was a highlight amidst the disappointment.
Facilities
7.0
The facilities were decent and met basic needs during my stay.
Jackie
United Kingdom, August  2023
8.6/10

I had a wonderful stay at this hotel. The rooms were very comfortable and clean, the location was perfect for our needs, and the breakfast was really relaxed. However, they seem to have let the room fall apart a bit with wardrobes that were falling apart.

Rooms
8.0
The room was great, with a generous size, 2 double beds, and a very well-designed bathroom. I even had a little fan provided.
Service
9.0
The staff were amazing, very polite, and always welcoming and helpful. Their service was top-notch.
Location
9.0
The location was ideal for my needs, within five minutes' walk of Birmingham New Street Station. Despite being in the city center, it was surprisingly quiet due to good soundproofing.
Dining
8.0
The dining experience was fabulous, with a continental selection including the tastiest mango fruit smoothie. However, the service could be a bit random at times.
Facilities
The facilities were good overall, but some aspects of the room were starting to show signs of wear and tear.
Raymond
United Kingdom, June  2023
6.4/10

I got a suite that was a bit worn and in need of some TLC, but it just about fitted the bed. The layout was a bit odd with the TV facing the opposite way, but the room served its purpose for the night.

Rooms
6.0
The room I got was shabby and in need of some TLC.
Service
7.0
The staff were pleasant and even provided a large electric fan in the room for extra comfort.
Location
8.0
The location is great, right across the road from New Street Station. Once inside, you wouldn't know you're in the city center.
Dining
5.0
I had to ask for a lot during breakfast as things were missed like butter for toast and juice. The buffet hot meal would have been a better option.
Facilities
6.0
The hotel is in dire need of updating, but it was lovely overall.
Central location
Shabby rooms
Simon
United Kingdom, May  2023
6.0/10

The hotel has a nice bed right in the middle of Birmingham, but the room was overcrowded with furniture making it hard to enjoy the amenities. The noise level at night was disruptive, but the central location is convenient for exploring the city.

Rooms
5.0
The room felt overcrowded with furniture, making it difficult to access basic amenities. The bed seemed outdated and not very comfortable.
Service
6.0
The staff was helpful in eventually relocating us to a different room. However, there were some issues with hot water and finding a suitable room.
Location
8.0
The hotel's location is perfect for shopping and dining activities, being very central and close to the main train station. However, it may require a long walk if you have luggage.
Dining
5.0
The dining experience was subpar considering the price charged for a full English breakfast. Service was lacking efficiency and attention to detail.
Facilities
7.0
Central location
Overcrowded room
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Rooms and Guests2 Guest, 1 Room